Question 1

How do I create a wedding website?

Accepted Answer

Creating a wedding website is easy! Simply click "Start Free Trial", enter your wedding details, choose a template, and customize your site. The whole process takes less than 10 minutes.

Question 2

Do I need any technical skills?

Accepted Answer

Not at all! Our platform is designed to be user-friendly. Simply fill in your details, upload photos, and your beautiful wedding website is ready. No coding or design experience required.

Question 3

Can I see my website before publishing?

Accepted Answer

Yes! You can preview your website at any time during setup. You can also use our device preview feature to see how it looks on desktop, tablet, and mobile devices.

Question 4

Can I change my template after I start?

Accepted Answer

Absolutely! You can switch templates at any time. Your content (text, photos, guest list) will be preserved when you change templates. Only the visual design changes.

Question 5

Can I customize the colors and fonts?

Accepted Answer

Yes, each template comes with customizable colors and fonts. You can adjust these in your dashboard to match your wedding theme perfectly.

Question 6

What image formats do you support?

Accepted Answer

We support JPG, PNG, and WebP images. For best results, we recommend high-resolution images (at least 1200px wide) for your gallery and background photos.

Question 7

How much does it cost?

Accepted Answer

Our Standard Plan is $19.99/month. This includes unlimited guests, all templates, RSVP management, budget tools, and more. We also offer a 7-day free trial so you can try before you buy.

Question 8

Is a credit card required for the free trial?

Accepted Answer

Yes, we require a credit card to start your free trial. This helps us prevent abuse and ensures a seamless transition if you continue after the trial. You won't be charged until the trial ends.

Question 9

Can I cancel anytime?

Accepted Answer

Yes! You can cancel your subscription at any time from your account settings. If you cancel during your trial, you won't be charged. After cancellation, your site will remain active until the end of your billing period.

Question 10

Do you offer refunds?

Accepted Answer

We offer a full refund within 14 days of your first payment if you're not satisfied. Simply contact our support team and we'll process your refund, no questions asked.

Question 11

What domain do I get for free?

Accepted Answer

Every wedding website gets a free subdomain like "sarah-and-mike.marrythedetails.com". This is included in your subscription at no extra cost.

Question 12

Can I use my own custom domain?

Accepted Answer

Yes! You can purchase a custom domain (like "sarahandmike.com") directly through our platform. We handle the domain purchase, DNS setup, and SSL certificate automatically.

Question 13

How much does a custom domain cost?

Accepted Answer

Custom domain pricing varies based on the domain extension (.com, .wedding, etc.). Prices typically range from $12-50/year. You'll see the exact price before purchasing.

Question 14

Is there a limit on guests?

Accepted Answer

No! Our Standard Plan includes unlimited guests. Add as many people as you need to your guest list without any additional charges.

Question 15

How do guests RSVP?

Accepted Answer

Guests can RSVP by visiting your website and entering their RSVP code (which you provide) or by searching their name. They can then confirm attendance, select meal preferences, and add dietary notes.

Question 16

Can guests modify their RSVP?

Accepted Answer

Yes, guests can update their RSVP at any time before your cutoff date. They simply revisit the RSVP page and use their code or name to make changes.

Question 17

How can I get help?

Accepted Answer

We offer multiple support channels: browse our Help Center for instant answers, email us at support@marrythedetails.com, or use our live chat during business hours (Mon-Fri, 9am-5pm EST).

Question 18

What if something goes wrong on my wedding day?

Accepted Answer

Our platform is built for reliability with 99.9% uptime. However, if you encounter any issues, our emergency support line is available to help resolve problems quickly.

Frequently Asked Questions

Getting Started

Templates & Design

Pricing & Billing

Custom Domains

Guest Management

Support

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